Privacy and Cookie Policy

Last updated: 28.09.2024.

Welcome to Luniite.com (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Luniite.com and use our services. The Cookie Policy explains how we use cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

Luniite.com (WHITENING HOUSE LTD, 15882550 ) is the data controller responsible for the processing of your personal data as described in this policy. If you have any questions about how we process your data, please contact us at hello@luniite.com

Or by post:

WHITENING HOUSE LTD

40 Hugh Road,

Smethwick, B677JU

England

Privacy Policy

Information We Collect

Personal data is information that can identify an individual, either directly or when combined with other data.

You may provide us with information in various ways when contacting us, for example, by filling in forms on our website or contacting us by phone, e-mail.

The personal information that you provide may include your name, address, email address, phone number, and other information you have voluntarily provided in order to purchase a product in our e-commerce store.

When you use our website, we automatically collect information about your device, including your IP address, information about your visit and how you use our website. Also, the server hosting the website may record the requests you make to the server, when navigating through the website. This is done to analyse data traffic, make the user experience friendlier, improve content quality, optimise performance of the website and ensure appropriate functioning and security of the website.

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our services
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

We process your personal data based on the following legal grounds:

  • Performance of a contract (GDPR Article 6(1)(b))
  • Your consent (GDPR Article 6(1)(a))
  • Our legitimate interests (GDPR Article 6(1)(f))
  • Compliance with legal obligations (GDPR Article 6(1)(c))

We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Legal and regulatory authorities, when required by law
  • In the event of a merger, acquisition, or sale of all or part of our business

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Under the GDPR, you have the following rights:

  • right to be informed about what data is being processed, how and why,
  • right to request access to your personal data,
  • right to request to correct/update your data (for example, if the data is incorrect, incomplete or inadequate),
  • right to withdraw your consent,
  • right to request to erase your data,
  • right to ask for the restriction of processing of your data (temporary halt to processing of personal data, for example, when the data is being corrected),
  • right to object to processing of your data (for example, if the processing of data is inconsistent with the primary purpose for which it was collected),
  • right to lodge a complaint,
  • right to data portability (provision of your data to you).

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

Please be aware that withdrawal of consent or request to erase or objection to process personal data may not result in the interruption of data processing if the data processing is carried out on another legal basis.

Luniite.com offers products for children, but our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

As we offer products worldwide, your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your information in these cases, such as Standard Contractual Clauses approved by the European Commission.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Cookie Policy

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website, mobile app or use an online platform. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites, mobile apps and online platforms faster and easier, as well as to provide reporting information.

Cookies set by the website and/or mobile app and/or platform owner (in this case, Luniite.com) are called “first party cookies”. Cookies set by parties other than the website and/or mobile app and/or platform owner are called “third party cookies”.

Third party cookies enable third party features or functionality to be provided on or through the website and/or mobile app and/or platform (e.g. like advertising, interactive content and analytics).

The parties that set these third-party cookies can recognise your computer or device both when it visits the website and/or mobile app and/or platform in question and also when it visits certain other websites and/or mobile apps and/or platforms.

When you visit this website, cookies are placed on your device in compliance with personal data protection rules to ensure the security of the website, provide customer service, provide social media features and for marketing purposes, analyze our traffic (statistics), optimize performance of the website and ensure appropriate functioning thereof.

The cookies strictly necessary for the operation of this website may be stored without your explicit permission. For all other types of cookies, we need your permission. This website uses different types of cookies. Some cookies are placed by third party services.

We use first party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and/or App and/or platform to operate, and we refer to these as “essential” or “strictly necessary” cookies.

Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites and/or App and/or platform. Third parties serve cookies through our Websites and/or App and/or platform for analytics and other purposes. This is described in more detail below.

We use the following types of cookies:

Essential Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas.

Analytics and customisation cookies

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customise our Websites for you.

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable.

Targeting Cookies

These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

Luniite.com website is linked to Google Analytics, which is used to get an idea of how you use the our website and improve the delivery of information to users. Luniite.com also uses Google’s reCAPCHA tool to secure the page before submitting the data provided in the application forms.

The Google Analytics tool is powered by Google Inc. (US company) that has access to statistics collected by this tool, including the visitor’s IP address, connection time, and other technical information. In this way, third party (Google) cookies are placed on the visitor’s device.

Information about Google’s cookies may be obtained from Google’s relevant privacy or cookie policies. Luniite.com is not responsible for the processing of personal data by third party.

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser. To understand these settings, the following links may be helpful:

Please note that disabling certain cookies may impact your experience on our website and limit access to some features.

You can delete cookies of your choice. Visitor of this website can delete all cookies already stored on his/her device and can make settings to prevent the browser from storing them. However, be warned that some content or functions of this website may not appear in full or work properly.

You can opt out of Google Analytics cookies by downloading and installing the Google Analytics Opt-out Browser Add-on. This add-on communicates with Google Analytics to indicate that information about the relevant visit to the website may not be sent to Google Analytics.

You can also change the browser settings of your device to refuse new cookies, delete existing cookies or simply notify you when new cookies are being sent to your device.

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the “Last updated” date.